Privacy / Refund and Returns Policy

Our Privacy Policy

At Oneway Church, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, events, donations, and other services.

Information We Collect:

– Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you interact with us, such as when you subscribe to our newsletter, register for events, or make donations.

– Payment Information: When you make donations or purchase tickets for events, we collect payment information such as credit card numbers and billing addresses. However, we do not store credit card details; all payment transactions are processed securely through trusted third-party payment processors.

– Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site. This information helps us improve our website and services.

How We Use Your Information:

– To Provide Services: We use your information to fulfill your requests, such as processing donations, issuing event tickets, and sending newsletters.

– To Communicate With You: We may send you emails or other communications about news, events, and other information related to Oneway Church. You can opt out of these communications at any time.

– To Improve Our Services: We analyze usage data to better understand how visitors use our website and to enhance user experience.

Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

– Email: info@onewaychurch.co.za

– Phone: +27 (78) 730 2125

Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your personal information.

Our Refunds & Returns Policy

At Oneway Church, we are committed to providing exceptional services for our community. If you have any concerns regarding your donations, tickets, or offerings, please review our Refunds and Returns Policy outlined below:

Donations, Tickets, and Offerings:

– Donations: All donations made to Oneway Church are considered final and non-refundable. We deeply appreciate your support in furthering our mission and ministries.

– Tickets: Tickets purchased for events hosted by Oneway Church are non-refundable unless the event is canceled or rescheduled by the church. In the event of a cancellation or rescheduling, ticket holders will be notified, and refunds or ticket transfers will be processed accordingly.

– Offerings & Tithes: Offerings and tithes made to Oneway Church are considered voluntary contributions and are non-refundable. Your generosity helps us continue our outreach and community programs.